Payments — who pays what, when

Job payment
The client pays the provider directly under their own agreement. In the current pilot AstraNL does not hold job funds.
Coordination fee
0% until 31 Aug 2026, then 1% of the task value — only on a paid outcome, charged to the task owner. Details in the Terms.
AI capabilities
Prepaid wallet; provider cost plus 15% infrastructure markup. You see the price before each run.
Payment processing
AstraNL charges are processed by our payment partner (Stripe). Exact terms are shown before you accept — nothing is charged without that step.
Refunds & disputes
Disputes can be opened within 7 days of task completion and are reviewed on evidence records. Outcomes follow the Terms.
BTW / VAT
Amounts are shown excl. BTW where applicable; the invoice states BTW. EU B2B reverse-charge may apply.
What we do not promise
No claim that non-payment is impossible or that any payout is guaranteed. AstraNL’s own liability is capped per the Terms (coordination fees paid in the preceding 12 months).

Source: canonical facts + Terms · 2026-07-27 · Read the full Terms